Gerardo,Thank you for your honest feedback 🙏 — we really appreciate you taking the time to share your experience. We're sorry to hear this Ride Ready wasn’t what you were hoping for. We're trying out new formats, and your input helps us make them better 💡

Just to clarify — our goal is not to replace instructor-led workouts. Not at all 💪🔥 We know the motivation and energy of our coaches is what brings this platform to life. This new format is just an extra option, something many of our subscribers have asked for when they want flexibility or a more guided ride 🎯🚴‍♂️

We’ll keep improving — and we hope you give us another try soon! If there’s something specific you'd like to see, let us know! 👂😊

Ride on,The Keiser Team 🚴‍♀️⚡

Mary, thank you from the bottom of our hearts for sharing something so personal and powerful. 💛 Your words moved us deeply. Knowing that these workouts help you show up not just physically, but as the best version of yourself — as a mom, a teacher, a daughter — means more than we can say.

We’re honored to be part of your journey, especially during such a tender time with your mom. Your strength, presence, and gratitude are inspiring.

Keep showing up, just as you are. We’ll be right here with you — cheering you on, every ride, every day. 🚴‍♀️💪💛

Thanks, Jonathan! 💥 So glad you enjoyed the session — solid effort all the way from Calgary! 🇨🇦 Keep crushing those workouts with us! 🚴‍♂️🔥

Thank you, James! 💪💦 That lower cadence burn is real! So glad the music and Shana’s coaching pushed you all the way to the finish line 🏁🔥 Keep riding strong! 🚴‍♂️🎶

Amable, nos has hecho el día! 😄 Nos encanta que hayas repetido la clase… ¡y esa manifa por Sergio nos tiene tentados! 💪🚴‍♂️ Gracias por tu energía, así da gusto rodar. ¡Seguimos pedaleando juntos! 🔥🙌"

Thank you so much, Rich! 🙌 We're thrilled to hear you enjoyed Shana's ride 🚴‍♀️💥 Sending sunny vibes ☀️ from the The Ride team to Florida! 🌴🇺🇸

Thank you for giving our ride a try and sharing your honest feedback 🙏We hear you ⚡ and we truly appreciate you letting us know.

We're totally with you — nothing beats a instructor as a guide 🧑‍🏫💬. But we’ve also received suggestions from riders who enjoy this type of Ride and style. That’s why we’re exploring new backgrounds 🌄🌆 and aiming to offer a wider variety of visuals like the one you suggested, so everyone can find their perfect ride 🎯🚴‍♀️.

Thanks again for riding with us — your input helps us grow and improve 🌟💬

Wow—thank you so much for this honest and awesome feedback! 🙌We love that Ride Ready surprised you in the best way 💥It’s designed to help riders really tune in and connect with how their body moves—and your comment reflects that perfectly.

We’re planning for one of our instructor-led rides to also be available in an immersive Ride Ready version, so riders can choose how they want to experience the workout—guided or fully focused from within.

Thanks again for riding with us! 💛 #RideReady #JustYouAndTheRide

Thanks a ton for the feedback! 🙌 We LOVE hearing from our riders 💛So cool that you gave Ride Ready a try—it’s brand new and still in test mode 🧪🚴‍♀️

The goal? To make it a fun extra option our riders can choose anytime 🎬💥 More Ride Ready styles + longer rides coming soon!Keep the feedback coming—we're building this with YOU! 🤘😄