Hi Nancy Pritchard Great question—and thank you for sharing your experience with us.

For us, training zones are king 👑. Staying in the right zone is always the top priority because that’s what truly drives the physiological benefit of the workout. The cadence suggested in our rides is a recommendation, a guideline to help you get there—but it’s not a rule. What really matters is that you choose the cadence that feels most efficient for you so you can remain in the zone the instructor is cueing.

High cadence, especially out of the saddle, is demanding—and it’s absolutely okay to adapt. Efficiency, control, and consistency always win over forcing a number.

It’s inspiring to hear that at 81 you’re still riding, training, and pushing through the workouts. That’s powerful 💙 You may say you’re not the “killer” you used to be—but showing up, staying active, and listening to your body is real strength.

Thank you for continuing train with us at The Ride by Keiser ❤️.

Hi Lauren Croucher Thanks for letting us know about the issue with the progress bars. This problem has now been fully fixed, and everything should be working correctly again ✔️⚡️ We really appreciate your patience and your help in keeping the experience smooth for all riders.If you notice anything else, feel free to reach out — we’re here for you! 🚴‍♀️💙

Jonathan Connole 👋Thanks for letting us know about the issue with the progress bars. This problem has now been fully fixed, and everything should be working correctly again ✔️⚡️ We really appreciate your patience and your help in keeping the experience smooth for all riders.If you notice anything else, feel free to reach out — we’re here for you! 🚴‍♀️💙

Hi Susan 🌟Thank you so much for your message — we really appreciate you taking the time to share your thoughts 🙏At the moment, we’re releasing two new rides every 15 days — one in English and one in Spanish. In the near future, we plan to increase this again and return to publishing up to 8 new classes per month. Our production team and trainers are already working on new sessions 🎥🚴‍♀️

Regarding your question about some instructors: we always try to adapt to their availability. Two new rides from Shana are ready fro recording and will be published soon 🎬✨. As for Hannah and Melissa, they’re currently unavailable for recordings due to their personal projects ❤️We’re also training new instructors who will be joining The Ride soon. Training each new instructor takes time, as we want to ensure the quality and consistency that our riders deserve 💪🔥

Thank you again for your message — feedback like yours motivates us to keep improving and offering the best#enjoytheride❤️

Hi everyone 💛We know some of you couldn’t fully enjoy Chloe’s latest ride due to an editing issue, and we’re truly sorry for the frustration that may have caused. The class is now completely fixed and ready for you again ✨Thank you for your patience, for sticking with us, and for being part of this community.Your energy means everything — so whenever you’re ready, come back and feel the ride the way Chloe created it. 🚴‍♀️🎵

For a new rider we always recommend to go from the beginner series

Chris, thank you so much for sharing this! 💪 We couldn’t agree more — Melissa truly brings the energy, the precision, and the proof that consistency pays off. Keep riding strong! 🚴‍♀️🔥

Thanks James Nearhood 🙌 We’re thrilled you enjoyed the RACE and the music vibe 🎶🚴‍♂️ About subtitles: our system generates “Auto” captions when instructors speak in English, but for classes in Spanish we add translated captions manually. We’ve now simplified the options so you’ll only see one in English to avoid any confusion. ✅ Your feedback helps us keep improving! 💡✨

Marc , love the energy! 🙌🔥 Tània’s rides are always pure power and passion—so glad you felt it too! 🚴‍♂️💥 See you back on the bike for the next one! 🎶

Thanks Jane Tulk 🙌 Amanda’s ride is all about locking into that rhythm and holding the energy steady 🚴‍♀️⚡ We’re so glad you enjoyed those intervals—power and consistency make the magic happen! 🔥🎶