The Ride

Fresno, CA, United States

Hi Lauren! 👋Thanks for reaching out and we're really sorry for the confusion 🙏

You're totally right — new rides shouldn’t be automatically added to your calendar like that, and we’re not testing any feature that would cause it. We’ll be running the necessary checks ASAP to figure out what’s going on 🛠️🕵️‍♀️

In the meantime, we know it can be frustrating (especially when you’ve already planned your sessions), so thank you for your patience and for flagging this 💬💡

We’ll keep you posted as soon as we know more!

#enjoytheride

Reply

🎧 RIDE READY – FAQ TIME! ❓🚴‍♀️✨We’ve received lots of great questions about our new Ride Ready format, so here’s a quick roundup to keep everyone in the loop! 💬👇❓What happened to the instructor?👉 Ride Ready is an immersive option we’re testing — no coach on screen, just music+ instructor voice,  music 🎶, visuals 🎥 and clear guidance on-screen.💡 But don’t worry: our instructor-led rides are still the heart ❤️ of The Ride and will always be our top priority!❓Is this a permanent change?🧪 Nope! Ride Ready is still in BETA, and we’re collecting your feedback to see how (and if) we evolve it 🚀❓Why reuse old rides?📀 We’re using previously released rides to explore this format quickly — and your feedback helps us test faster! 💬✅❓Can I still ride with my favorite instructors?💯 Absolutely! Our amazing team of instructors is here to stay — Ride Ready is just one more option for variety 🎉Thanks again for riding with us 💛 Your feedback makes us stronger!#EnjoyTheRide

Hey Mike! 👋Great question! For Ride Ready, we’re testing a new immersive format without an instructor 🎧✨ — riders can choose between instructor voice + music, just music, visuals, and easy-to-follow on-screen cues 🎥💡

But no worries — our instructor-led rides 👩‍🏫👨‍🏫 are still our top priority and will continue to lead the way! 🚴‍♀️🔥

Thanks for riding with us! 💛#EnjoyTheRide 🚀🎶

Hi Kevin! 👋

Thanks so much for taking the time to share your honest feedback 🙏 — we truly appreciate it. We're sorry to hear that Ride Ready #001 wasn’t for you 😞, but your comments are super valuable and help us make things better for everyone 🚀

This format is still in BETA 🧪, and we’re testing out different styles — from visuals 🎥 to music 🎵 — all based on community input. We know it won’t be everyone’s favorite right away, but we’re listening 👂 and learning every step of the way.

Thanks again for riding with us 💛We hope you'll give future versions a try! 🤗

#EnjoyTheRide 🚴‍♂️⚡🎶

🎉 Hey Riders! 🚴‍♀️🚴‍♂️Thanks so much for all your amazing feedback on Ride Ready! 💬✨ It's helping us a lot as we continue to improve the app 🙌

Here are a few key points to help you better understand the concept and what we’re aiming for with this new option:

🔧 1) It’s a BETA version📀 2) We’re using rides that were previously released👥 3) Instructor-led rides will always be our TOP number ONE priority💡 4) Ride Ready is just one more option based on your feedback

💛 Everything we do is to improve and offer you the best experience possible… because YOU are the most important part of what we do 💪😊

#EnjoyTheRide 🚴‍♀️🎶💥

Hi Amable & Rita! 👋

You both mentioned how great it would be to have more control over the music and voice in our rides… and we listened! 🙌

We’ve just announced a brand-new feature in the community:You can now choose between different audio tracks in some of our videos —🎵 Music + Voice (default)🔊 Voice Only🎶 Music Only

The first classes with this feature are already live — check out this week’s rides by Leo Monte and Nicky to try it out!

Let us know what you think — and thank you again for the inspiration! 💡❤️

#TheRide #NewFeature #YourRideYourWay

12 May 08:28

¡Qué alegría leerte, Amable! 🙌 Nos encanta saber que disfrutaste la clase de Tania… ¡y vaya datos! 💪🔥 16 km, 450 kcal y 141 lpm… ¡a tope de power! 🚴‍♀️✨ Gracias por compartirlo y repetir cuando quieras. ¡Aquí seguimos pedaleando juntos! 💥😉

Thanks Francisco! 🙌 Totally get what you mean—having all the info (Resistance + RPM) ahead of time makes a big difference, especially in HIIT rides where every second counts ⏱️🔥 Glad you liked the graphics and format too! We're working hard to bring more rides like this where you can just focus and crush it 💪 Thanks for riding with us 🚴‍♂️💥

12 May 06:58

Thank you, Kai! 🚀 So glad you loved Rush Horizon! We love Shana's ride too... more power-packed rides coming your way soon! 💪🔥 Stay tuned!

Thank you, Susan! 💥 So glad you enjoyed Rush Untouchable! Nicky brought the heat on this one 🔥—short, sharp, and powerful. Can’t wait to see you on the next ride! 🚴‍♀️💪