The Ride

Fresno, CA, United States

All

57 posts

178 comments

Replied on Race Rage (ESP) Intensity: Challenging

04 Apr 07:18

Hi Jonathan. Thanks for your feedback. We translated your request to our app provider

Replied on Race Detonate (ESP) Intensity: Challenging

04 Apr 07:17

Hi Jonathan. Thanks for your feedback. We will translate your request to our app provider

Replied on Race Powerhouse (ESP) Intensity: Challenging

26 Mar 03:02

Hi BethThanks for your kind words — we’re thrilled to hear you loved the ride and that the music kept you going!

You're absolutely right about the subtitles — it seems there was a mix-up, and Hannah’s subtitles were mistakenly added to this class. We've already fixed it, and the correct subtitles are now in place.

We truly appreciate your understanding as we're still in the BETA phase with subtitles, and feedback like yours helps us improve every day.

Thanks again for riding with us!

Replied on Race Powerhouse (ESP) Intensity: Challenging

26 Mar 03:01

JonathanThank you so much for your feedback, and we're truly sorry for the confusion caused by the incorrect subtitles on Leo Monte’s Ride. We’ve already corrected the issue, and the updated version is now available.

We hope you can enjoy the class now with improved subtitles. Please understand that we’re still in the BETA phase with subtitles, and your input helps us get better every day.

Thanks again for your patience and support!

Replied on 🚴‍♀️✨ More Rides with Subtitles! 🎬💬🌟 ...

17 Mar 12:10

Dear Jane 👋

Good news! 🎉 The issue has been fixed, and Melissa’s new ride, "Rush Chase" is now available for all subscription plans! 🚀

Sorry for the hiccup, and thanks for your patience! Now, hop on your bike and enjoy the ride! 🚴💨

Happy cycling! 🚴‍♂️✨

Posted

10 Mar 11:44

✨ More Rides with Subtitles! 🎬💬

🌟 Great news, riders! This week's new classes from Hannah Lewin and Tania Melendo are now available – and YES, they also include subtitles in English & Spanish! 🌍📝

🙏 A huge THANK YOU to everyone who shared feedback on this new feature! 💙 Your input helps us keep improving and delivering the best experience for you! 🚀

🎧💪 Ready to ride? Try them out and let us know what you think! 👇💬

#TheRideByKeiser #IndoorCycling 🚴‍♂️💨 #SubtitlesOn 🎬 #CommunityPowered 🤝 #enjoytheride

Posted

03 Mar 05:59

🚴‍♀️✨ More Rides with Subtitles! 🎬💬

🌟 Great news, riders! This week's new classes from Shana Verstegen and Yadi Rodriguez are now available – and YES, they also include subtitles in English & Spanish! 🌍📝

🙏 A huge THANK YOU to everyone who shared feedback on this new feature! 💙 Your input helps us keep improving and delivering the best experience for you! 🚀

🎧💪 Ready to ride? Try them out and let us know what you think! 👇💬

#TheRideByKeiser #IndoorCycling 🚴‍♂️💨 #SubtitlesOn 🎬 #CommunityPowered 🤝 #enjoytheride

Posted

03 Mar 01:09

🔥 How to Activate Subtitles on The Ride! 🎥🚴‍♂️

Want to follow every cue like a pro? 🎯💪 Subtitles are here to help! 🏆

💡 Quick & Easy Steps:
1️⃣ Start your favorite ride 🎶🚴‍♀️
2️⃣ Tap the CC/Subtitles button 🆕🔠
3️⃣ Select English (or your preferred language) 🌍✨
4️⃣ Enjoy the ride with perfect cues! 🎧💥

🚀 Pro Tip: Subtitles are in BETA, so if you spot a little hiccup, thanks for your patience! 💙

📲 Need a visual guide? Check out the step-by-step images in the comments! 👇📸

#TheRideByKeiser #SubtitlesOn #LevelUpYourRide 🚴‍♂️🔥

Posted

03 Mar 01:08

🔥 How to Activate Subtitles on The Ride! 🎥🚴‍♂️

Want to follow every cue like a pro? 🎯💪 Subtitles are here to help! 🏆

🚀 Pro Tip: Subtitles are in BETA, so if you spot a little hiccup, thanks for your patience! 💙

📲 Need a visual guide? Check out the step-by-step images in the comments! 👇📸

#TheRideByKeiser #SubtitlesOn #LevelUpYourRide 🚴‍♂️🔥

Replied on 🚴‍♂️💥 New Rides with Subtitles! 🚴‍♀️✨...

03 Mar 01:04

how-to-activate-subtitles.png

**"Hi Jane! 🚴‍♂️🎥 Subtitles don’t appear automatically, but it’s super easy to turn them on! Just tap the CC/Subtitles button on the video player and select English (or your preferred language) 🌍✨. If you don’t see the option, try updating your app or switching to a different device.

To make it even easier, I’m attaching a step-by-step guide 📄✅ that walks you through the process! Let us know if you need more help! 💪🔥"**

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