Hi Jonathan. Thanks for your feedback. We translated your request to our app provider

Hi Jonathan. Thanks for your feedback. We will translate your request to our app provider

Hi BethThanks for your kind words — we’re thrilled to hear you loved the ride and that the music kept you going!

You're absolutely right about the subtitles — it seems there was a mix-up, and Hannah’s subtitles were mistakenly added to this class. We've already fixed it, and the correct subtitles are now in place.

We truly appreciate your understanding as we're still in the BETA phase with subtitles, and feedback like yours helps us improve every day.

Thanks again for riding with us!

JonathanThank you so much for your feedback, and we're truly sorry for the confusion caused by the incorrect subtitles on Leo Monte’s Ride. We’ve already corrected the issue, and the updated version is now available.

We hope you can enjoy the class now with improved subtitles. Please understand that we’re still in the BETA phase with subtitles, and your input helps us get better every day.

Thanks again for your patience and support!

Dear Jane 👋

Good news! 🎉 The issue has been fixed, and Melissa’s new ride, "Rush Chase" is now available for all subscription plans! 🚀

Sorry for the hiccup, and thanks for your patience! Now, hop on your bike and enjoy the ride! 🚴💨

Happy cycling! 🚴‍♂️✨

**"Hi Jane! 🚴‍♂️🎥 Subtitles don’t appear automatically, but it’s super easy to turn them on! Just tap the CC/Subtitles button on the video player and select English (or your preferred language) 🌍✨. If you don’t see the option, try updating your app or switching to a different device.

To make it even easier, I’m attaching a step-by-step guide 📄✅ that walks you through the process! Let us know if you need more help! 💪🔥"**

🚴‍♂️🔥 We’re so glad to hear that the subtitles helped you get the most out of Leo Monte’s ride! 💪💯 Our goal is to make every class accessible and engaging, no matter the language. 🌎✨ We’ll definitely keep them coming! 🎥🔠 This is still a BETA version ⚠️, so we appreciate your patience with any small errors. 🙏 Thank you for your support and for riding with us! 🚀🙌🎶#enjoytheride

Suzanna and Amable, thanks for your message. We are adding an average of two new rides every week. Please check if you your app is updated.

🚴‍♀️🔥 Beth, we’re so happy to hear that you enjoyed Leo’s ride with subtitles! 💪💯 Your feedback keeps us motivated to keep improving. Thank YOU for riding with us! 🚀🙌✨

Michelle, welcome to The Ride!!!❤️ It will take timeto recovery 100%. We hope that our rides will help this process.